Urembo App
Overview
About Urembo App
Project Challenge
Urembo set out to solve a fragmented and largely offline beauty industry in Nairobi, where customers struggled to discover and book trusted salons and spas, while beauty businesses relied on manual processes for bookings, payments, and customer management. Clients faced uncertainty around quality, availability, and reliability when choosing a professional, often resorting to phone calls, walk-ins, or word of mouth. On the business side, salon owners lacked an integrated platform to manage appointments, M-Pesa payments, staff scheduling, inventory, and accounting, making it difficult to operate efficiently, stay compliant, and grow in an increasingly digital market.
Project Solution
Kazibora Digital designed and developed Urembo as a comprehensive, Kenya-first beauty marketplace that connects customers with verified salons and spas while equipping business owners with a complete operations platform. The customer-facing experience includes salon discovery, real-time availability, instant booking with automatic WhatsApp confirmations, curated deals, and favourites. For salon owners, the solution delivers a full business management suite featuring M-Pesa STK Push and Paybill reconciliation, double-entry accounting with P&L reports, staff scheduling, commissions and payroll, inventory management, and KRA eTIMS-ready invoicing. Every feature was built around how business is actually done in Kenya; mobile-first, M-Pesa-led, WhatsApp-driven, with Swahili language support and local compliance baked in.
Project Results
Urembo successfully bridges the gap between beauty customers and professionals, transforming a manual, fragmented process into a seamless digital experience with verified providers, instant booking, and trusted payments. Salon owners now benefit from streamlined operations, integrated payments and accounting, automated client communication, and full regulatory compliance all within a single platform. The project positioned Urembo as Nairobi’s premium marketplace for beauty and wellness, while creating a scalable foundation for expansion across branches, new service categories, and continued growth in Kenya’s digital economy.
